Frequently Asked Questions
Everything you need to know about your next adventure with Great Outdoors Ireland.
What are your delivery options within Ireland?
We offer standard nationwide delivery via An Post for €5.95, or free shipping on all orders over €75. Orders typically arrive within 2-3 working days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached. You can return items via post to our Dublin warehouse or drop them off at our physical storefront.
Are your outdoor jackets waterproof or just water-resistant?
We stock both. Product descriptions specify the 'Hydrostatic Head' rating; jackets labeled 'Waterproof' feature taped seams and high ratings for heavy rain, while 'Water-resistant' items are best for light drizzle.
Do you offer international shipping?
Yes, we ship to the UK, Mainland Europe, and North America. Shipping costs and delivery times are calculated at checkout based on the destination.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's live tracking portal.